Effective Date: 25th June 2026
At Thinkegic Tech Ltd, we are committed to protecting your privacy and handling your personal information fairly, lawfully, and transparently. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, request our services, or communicate with us.
This Privacy Policy is prepared in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Thinkegic Tech Ltd is a UK-registered digital marketing and technology company providing services including but not limited to:
- Website Design & Development
- Branding & Logo Design
- SEO
- Performance Marketing
- Meta & Google Advertising
- Social Media Management
- Mobile Application Development
- E-commerce Solutions
- Hosting & Website Maintenance
- Animation & Video Production
- Digital Consulting
If you have any questions regarding this Privacy Policy, you may contact us:
Thinkegic Tech Ltd
Email: info@thinkegictech.co.uk
Phone: +44 1865 560805
Website: www.thinkegictech.co.uk
2. Information We Collect
Depending on how you interact with us, we may collect:
Personal Information
- Full name
- Company name
- Email address
- Telephone number
- Billing information
- Business address
- Project information you voluntarily provide
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website usage information
- Pages visited
- Date and time of access
Marketing Information
Where you choose to receive marketing communications, we may collect:
- Communication preferences
- Responses to our campaigns
- Information submitted through contact forms or lead forms
3. How We Collect Your Information
We collect information when you:
- Visit our website
- Submit a contact form
- Request a quotation
- Purchase our services
- Contact us by email or telephone
- Communicate with us through WhatsApp or social media
- Subscribe to newsletters or marketing communications
- Complete Meta Lead Forms or similar advertising forms
4. How We Use Your Information
We use your information to:
- Respond to enquiries
- Deliver our services
- Process invoices and payments
- Manage client projects
- Provide customer support
- Improve our website and services
- Send service updates
- Send marketing communications (where consent has been provided)
- Comply with legal obligations
- Prevent fraud and maintain website security
5. Legal Basis for Processing
Under UK GDPR, we process your information under one or more of the following lawful bases:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection of vital interests (where applicable)
6. Marketing Communications
Where you have given your consent, we may send you:
- Promotional offers
- Company updates
- Service announcements
- Newsletters
- Marketing emails
You may unsubscribe at any time by:
- Clicking the “Unsubscribe” link in our emails
- Contacting us directly
- Requesting removal by email
7. Sharing Your Information
We never sell your personal information.
We may share your information only where necessary with trusted third parties such as:
- Website hosting providers
- Cloud storage providers
- Payment processors
- Accounting software providers
- Email marketing providers
- CRM providers
- Advertising platforms including Meta and Google
These providers process your information only on our instructions and are required to protect your data.
8. International Transfers
Some of our trusted service providers may process data outside the United Kingdom.
Where this occurs, we ensure appropriate safeguards are in place to protect your personal information in accordance with UK GDPR.
9. Data Security
We implement appropriate technical and organisational security measures including:
- Secure servers
- SSL encryption
- Access controls
- Password protection
- Firewall protection
- Regular software updates
- Secure backups
Although we take reasonable precautions, no internet transmission or electronic storage method can be guaranteed to be completely secure.
10. Data Retention
We retain personal information only for as long as necessary to:
- Deliver our services
- Meet legal and accounting obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, it is securely deleted or anonymised.
11. Your Rights
Under UK GDPR you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to processing
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact:
12. Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyse website traffic
- Measure marketing performance
You can control or disable cookies through your browser settings.
Where required, we will request your consent before placing non-essential cookies.
13. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites.
We encourage you to review their privacy policies before providing any personal information.
14. Children’s Privacy
Our services are intended for businesses and individuals aged 18 years or older.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that such information has been collected, we will take reasonable steps to delete it.
15. Confidential Information
To protect your financial security:
- We will never request your full payment card details via email, WhatsApp, social media, or telephone.
- Please do not share passwords or sensitive account credentials with us unless absolutely necessary for a service you have specifically requested.
- Payment information should only be submitted through our approved and secure payment methods.
16. Global Service Delivery
Thinkegic Tech Ltd may work with trusted employees, contractors, or partners located in different countries to deliver our services efficiently.
Where personal information is shared for project delivery, all personnel are contractually required to maintain strict confidentiality and appropriate data protection standards.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on our website together with the revised effective date.
We encourage you to review this page periodically.
18. Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, please contact us:
Thinkegic Tech Ltd
Email: info@thinkegictech.co.uk
Phone: +44 1865 560805
Website: www.thinkegictech.co.uk
